Dec 21, 2006 Straits Times Forum
A contrasting tale of two hospitals
MY FAMILY and I would like to share our experience with Changi General Hospital (CGH) when my mother was warded as a subsidised C-class patient for a critical illness.
She was not given proper care during the one month she was there. When bedsores developed, the nurses failed to detect them and no dressings were applied. Neither was medicine administered for her fever until we reminded them.
My mother was seldom changed or cleaned. She did not get to wear pants on certain days because 'the hospital has run out of pants'.
Are there enough nurses/medical staff in C class to look after patients properly?
One day, a doctor called and informed us nonchalantly that her team of doctors had recommended not prolonging my mother's life because of her grave condition.
We trusted the judgment of the doctors. However, as we did not understand the severity of the illness and its implications, we tried to meet up with the attending doctor to learn more about my mother's condition. Unfortunately, none of the senior doctors would speak to us. We waited from 8.30am till 11.30am on Dec 12. That was our first and also our last request to meet the doctors but it was not granted.
We later transferred my mother to
My family and I are also very grateful to the team of doctors who made the effort to explain my mother's condition to us. They were patient and understanding. The senior attending doctor even took the trouble to meet us in a room at an appointed time to break the news of my mother's death.
The hospital staff was kind to us. We appreciate the human touch at SGH.
Cheryl Lai Oi Lee (Mdm)
HUMAN TOUCH
At SGH, the nurses turned my mother over every two hours, and the doctors explained her condition to us.
We appreciate the human touch at SGH.
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